Return & Exchanges

Problems with your product?

We would like you to be happy with your product - so we offer a 60 day (After the consumer has received the goods)evaluation period during which you can return your product.

Note that this offers applies only to products purchased via ZENBRE.com; if you have purchased through a retailer, please follow their return process.

Before requesting a return, you may read through our support materials. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to return your product, please follow these steps:

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

  1. Have your purchase receipt or order #
  2. Fill in the form below as complete as possible for the quickest processing
  3. Customer Service Specialist will contact you for the next steps. Customer service will offer a Return Address to with in 24 hours.If need a refund please contact with customer service, it will be done within 48 hours.
To return a product, please fill out this form
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★ Why customers love us ★

Why customers love us

862 reviews
91%
(787)
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P
ZENBRE Z3
P.A.
NICE!!🏴󠁧󠁢󠁥󠁮󠁧󠁿💯

Looks cool,sleek,loud enuf,yeah it a good bit off kit with its travel bag too,worth, delivery charge bit high £7 but all for £20 no complaints

happy camper

Happy to be able to bump the tunes for the whole neighborhood again!

D
ZENBRE D6
D.M.
Nice little Speaker

Other than the fact that it seems to be impossible to get a manual link. It works pretty well.

S
ZENBRE Z3
S.L.
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Very happy with my purchase ! just a quick question how to charge the battery otherwise than on my PC? other possiblity? thank you

R
ZENBRE Z4
R.P.
9/24/19

2nd Zenbre...Love them good sound for money